Return & Refund Policy
Updated on: 2024-07-24
Definitions and Key Terms
For clarity in this Return & Refund Policy, the following terms are defined as:
- Cookie: A small piece of data generated by a website and stored by your web browser. It identifies your browser and may store information such as your language preference or login information.
- Company: Refers to Premium Tickets, responsible for your information under this Return & Refund Policy.
- Customer: The individual or entity that uses the Premium Tickets service to manage bookings or transactions.
- Device: Any internet-connected device, including phones, tablets, and computers, used to access the Premium Tickets website and services.
- Service: Refers to the services provided by Premium Tickets as described on this platform.
- Website: The site accessible via the URL: ticketscostarica.com
- You: The person or entity registered with Premium Tickets to use the Services.
Return & Refund Policy
Thank you for choosing Premium Tickets. We are committed to providing a rewarding experience for you as you explore, evaluate, and purchase our services.
By placing an order or making a purchase, you agree to the terms of this Return & Refund Policy.
Refunds
We are dedicated to delivering high-quality services. Each service is carefully reviewed and processed to meet our standards. If you need to request a refund, please note the following conditions:
- 100% Refund: If you request a refund at least 30 full days before the date of the service, including the day of the service.
- 50% Refund: If you request a refund between 16 and 29 full days before the date of the service, including the day of the service.
- 25% Refund: If you request a refund between 8 and 15 full days before the date of the service, including the day of the service.
- No Refund: If you request a refund within 7 full days of the date of the service, including the day of the service.
Please note: If a catastrophic event occurs, such as a hurricane, flood, earthquake, pandemic, or any other event beyond Premium Tickets' control, no refunds will be issued.
Refunds are processed after a thorough review of the service in question. Processing times may vary, and you will be notified once the refund is complete.
Important: Premium Tickets is not responsible for any damage or loss that occurs during the delivery of services.
Your Consent
By using our website, registering an account, or making a purchase, you consent to our Return & Refund Policy and agree to its terms.
Changes to Our Return & Refund Policy
We may update or amend this policy to accurately reflect our services and policies. Any changes will be prominently posted here. Continued use of the services after changes implies acceptance of the updated policy. If you do not agree with the updated policy, you may delete your account.
Contact Us
If you are not completely satisfied with any service, please contact us, and we will address any issues.
Email: info@ticketscostarica.com