Privacy Policy

Updated on: 2024-07-24

Premium Tickets ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Premium Tickets.

This Privacy Policy applies to our website and its associated subdomains (collectively, our "Service") and our application, Premium Tickets. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, the following terms are defined as:

Cookie: A small amount of data generated by a website and saved by your web browser, used to identify your browser, provide analytics, and remember information such as your language preference or login details.
Company: Refers to Premium Tickets Costa Rica S.A., located at La Fortuna, Alajuela, Costa Rica, which is responsible for your information under this Privacy Policy.
Country: The country where Premium Tickets or its owners/founders are based, in this case, Costa Rica.
Customer: An individual or entity that signs up to use the Premium Tickets Service to manage relationships with consumers or service users.
Device: Any internet-connected device such as a phone, tablet, or computer used to access Premium Tickets and its services.
IP Address: A number assigned to each device connected to the Internet, used to identify the location from which a device is connecting.
Personnel: Individuals employed by or under contract with Premium Tickets.
Personal Data: Information that directly or indirectly identifies or makes a natural person identifiable.
Service: The service provided by Premium Tickets as described on our platform.
Third-Party Service: Advertisers, contest sponsors, promotional and marketing partners, and others who provide content or whose products or services may interest you.
Website: Premium Tickets's site, accessible via the URL: ticketscostarica.com
You: A person or entity registered with Premium Tickets to use the Services.

What Information Do We Collect?

We collect information when you visit our website, register, place an order, subscribe to our newsletter, respond to a survey, or fill out a form:

Name / Username
Phone Numbers
Email Addresses
Mailing Addresses
Age
Password

We may also collect optional information from mobile devices for an enhanced user experience:

Location (GPS): Helps us create a more accurate representation of your interests to provide targeted and relevant ads.

How Do We Use The Information We Collect?

We use the information we collect to:

Personalize your experience
Improve our website and services
Enhance customer service
Process transactions
Administer contests, promotions, and surveys
Send periodic emails

Sharing of Information

We may share your information with:

Third Parties: Advertisers, contest sponsors, promotional partners, and others who may offer products or services of interest to you.
Affiliated Companies: Current and future affiliates and business partners.
Service Providers: Trusted third-party providers for hosting, database management, email management, and other services.
Legal and Safety: Government or law enforcement officials or private parties to comply with legal obligations or protect our rights and interests.

Transfer and Security of Information

International Transfer: Information collected may be transferred to, viewed, and hosted in countries worldwide, including those without stringent data protection laws.
Security Measures: We implement physical, electronic, and managerial procedures to safeguard your information, but cannot guarantee absolute security.

GDPR Compliance

If you are from the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR):

Personal Data: Includes information such as financial details, IP addresses, and other identifiers.
Rights: You have the right to access, update, delete, or restrict your personal data.

Cookies and Tracking Technologies

Cookies: Small data files stored on your device to enhance website functionality. Disabling cookies may affect website performance.
Local Storage: Supports persistent data storage with a greater capacity than cookies.
Sessions: Temporary data stored during your visit to our site.

Children's Privacy

We do not knowingly collect data from children under 13. If you believe your child has provided us with personal data without parental consent, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or services. We will notify you of significant changes and provide the opportunity to review and accept the updated policy.

Third-Party Services

Our website may contain links to third-party services. We are not responsible for the content or privacy practices of these external sites.

Your Consent

By using our website or services, you consent to this Privacy Policy and its terms.

For any questions or concerns about this Privacy Policy, please contact us at info@ticketscostarica.com.